In most cases, I ship within two business days of receiving your order. If you ordered a "made to order" item, I have to make it. Depending on how many orders I'm working on, it might take a few days, or it might take up to 3 weeks before I can get it done.
US orders will be shipped Priority Mail with a tracking number and usually arrive 1-3 days after I ship, depending on where you live. International orders will be shipped First Class Package International and may take up to several weeks. Allow time to clear customs. You are responsible for any customs fees.
Shipping for US orders over $100 is FREE for uninsured orders.
Shipping for US orders under $100 is a flat rate $7.00 per order for uninsured shipments.
For US orders with insurance, shipping for orders under $100 is a flat rate $11. For orders over $100, enter the discount code FIVEOFF to discount the shipping by $5 (there was no way for me to set it up as an automatic discount. Sorry!).
Shipping for international orders varies by country and insurance is not available. When you enter your address at the checkout, the shipping will be calculated. For orders over $100, enter the discount code FIVEOFF to discount the shipping by $5 (there was no way for me to set it up as an automatic discount. Sorry!).
I really hope you love your jewelry, but if you get it and you don't like it, please let me know right away. You can return it for a refund or exchange within 30 days of shipment. You are responsible for the cost of the return postage.
Holiday gifts purchased between November 15 and December 31 can be returned up to January 31.
Please note that custom orders and made to order items cannot be returned.